Very best wishes for 2022
We first want to thank you for staying with us, working new solutions during these challenging times. It is a privilege to work with you. We appreciate your kindness and your support.
Please accept our wishes of Peace and Joy for the next few days, and Health, Happiness and Success throughout 2022.
We hope you will be able to have a few days off. We will shut on Christmas day and Boxing day, and New Year’s day and the 3rd of January which is, in England, a bank Holiday. We will reopen as normal on the 4th of January 2022, bright eyed and bushy tailed.
Between those dates we will do a stock take and systems update. We will answer the phone. We will take orders and reserve goods, but they may be dispatched a little later as the systems allow.
We try hard to provide a personal service and a fast delivery. We can tailor a system for you, make a bespoke system, or you can use our products to create your own system. No order is too big or too small: we’ve sent a single keyfob to Ireland, some of our other customers are pretty big and no, we don’t drop names.
If you are a private, imaginative innovator look at our website, ask questions, we’ll find an answer for you. If you are industry, ask for our quantity discounts. If you are academia talk to us, we’ll help your researchers.
We do have a newsletter, but you tend to be inundated with emails and ads so we only send it when the news is worth it: a new line, a new product, important information about prices or products, a very special, timed discount. It will be brief we promise, but please be kind and read it.
Now click and open our Catalogue
COVID19 and the semiconductor scarcity
Folks, as you have all noticed, semiconductor stocks have not quite caught up with the demand after the 2019-2020 lockdowns. Laying our hands on DS1990As at a reasonable price has become more difficult and prices, driven by market rules, have risen. Other silicon-dependent items are not easy to source either, but we are working hard to serve you. For large orders we may ask you to pay in advance as we may have to do so. If we find you a bargain and send you a quote, don’t take too long to decide, it may vanish.
In our blog and on our Facebook page we may suggest alternatives for some of the items not in stock, have a look, be inventive, speak to us. Stock levels change quickly.
On the shipping side, Royal Mail seems to have caught up: First Class are increasingly delivered the next day. Couriers vary but we have secured a late pick-up with some of them. And Netherlands orders have lately been delivered in less than 24h. Make sure however that addresses and agent/ importer of record details are absolutely correct, it speeds up the processing by Customs.
Healthwise, we are very careful to observe guidances.
This said, we are looking forward to some normality once again.
The new website doesn't allow us to take your order if we haven't got stock and you will see a big SOLD OUT notice on the product page. This shouldn't stop you! Send us a PO, an RFQ, phone us up with your credit card. We receive stock every week and it may well be that although stock is allocated to another later scheduled order, we can slip your order in first.
Email us at email@example.com or phone us at +44 (0) 1908 410175. Both are monitored 24/7 if you need to contact us urgently. We also have a French phone number: +33 5 81180761. We take calls globally. English is our working language but we can speak French fluently and Spanish not quite so well.
For full company details including our address follow the "About Us" link at the bottom of the page.
If you are used to ordering by SKU then we've made life easier for you by putting the SKU at the bottom of each item description. For configurable items (like fobs which have different colours) you must reload the page after making your choice for the right SKU to appear.
All prices are displayed both with and without VAT at the UK rate of 20%. VAT will be added at the confirmation stage of your checkout. If you are outside the UK, we will bill you without VAT.