Christmas is coming, with it, we hope, the easier availability of iButtons®. You all know how difficult it still is to get hold of components and iButtons. Supplies should increase as COVID lessens its grip on manufacturing, meanwhile we keep searching constantly to try and fill your orders. We have deliveries planned for end of January, However a number of OW-ENV sensors are still available as well as MS series. We are still one of the cheapest distributers of iButtons in the UK and EU.
As far as posting goes, we pride ourselves in dispatching quickly. We are still trying to get the best for you, in spite of the reduced number of carriers (Fedex has absorbed TNT) and strikes by Royal Mail. RM First class signed for and Special Delivery seem to be fairly stable for UK. For abroad, ie outside of the UK, we tend to use couriers. Royal Mail can be cheaper but how fast the order is tracked and processed through customs depends on the local incumbent. Tell us how urgent your order is we will choose the most effective way.
COVID has affected the team and you will have seen responsibilities change. We’re working on it.
Bespoke solutions are one of our specialities and some of our projects are getting into pre-production. Follow us on Facebook and our blog.
We try hard to provide a personal service and a fast delivery. We can tailor a system for you, make a bespoke system, or you can use our products to create your own system. No order is too big or too small: we’ve sent a single keyfob to Ireland, some of our other customers are pretty big and no, we don’t drop names.
If you are a private, imaginative innovator look at our website, ask questions, we’ll find an answer for you. If you are industry, ask for our quantity discounts. If you are academia talk to us, we’ll help your researchers.
We do have a newsletter, but you tend to be inundated with emails and ads so we only send it when the news is worth it: a new line, a new product, important information about prices or products, a very special, timed discount. It will be brief we promise, but please be kind and read it.
Now click and open our Catalogue
COVID19 and the semiconductor scarcity
Folks, as you have all noticed, semiconductor stocks have not quite caught up with the demand after the 2019-2020 lockdowns. Laying our hands on DS1990As at a reasonable price has become more difficult and prices, driven by market rules, have risen. Other silicon-dependent items are not easy to source either, but we are working hard to serve you. For large orders we may ask you to pay in advance as we may have to do so. If we find you a bargain and send you a quote, don’t take too long to decide, it may vanish.
In our blog and on our Facebook page we may suggest alternatives for some of the items not in stock, have a look, be inventive, speak to us. Stock levels change quickly.
On the shipping side, Royal Mail seems to have caught up: First Class are increasingly delivered the next day. Couriers vary but we have secured a late pick-up with some of them. And Netherlands orders have lately been delivered in less than 24h. Make sure however that addresses and agent/ importer of record details are absolutely correct, it speeds up the processing by Customs.
Healthwise, we are very careful to observe guidances.
This said, we are looking forward to some normality once again.
The new website doesn't allow us to take your order if we haven't got stock and you will see a big SOLD OUT notice on the product page. This shouldn't stop you! Send us a PO, an RFQ, phone us up with your credit card. We receive stock every week and it may well be that although stock is allocated to another later scheduled order, we can slip your order in first.
Email us at firstname.lastname@example.org or phone us at +44 (0) 1908 410175. Both are monitored 24/7 if you need to contact us urgently. We also have a French phone number: +33 5 81180761. We take calls globally. English is our working language but we can speak French fluently and Spanish not quite so well.
For full company details including our address follow the "About Us" link at the bottom of the page.
If you are used to ordering by SKU then we've made life easier for you by putting the SKU at the bottom of each item description. For configurable items (like fobs which have different colours) you must reload the page after making your choice for the right SKU to appear.
All prices are displayed both with and without VAT at the UK rate of 20%. VAT will be added at the confirmation stage of your checkout. If you are outside the UK, we will bill you without VAT.
For absolute clarity, if you are outside the UK, this means that you will have to pay VAT (or the equivalent local sales tax), possible customs duty and a disbursement fee to whoever delivers the package before you can take possession of it. Please allow for this when considering the cost.